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CUSTOMERS REPORT PROBLEMS ORDERING IF YOU ARE HAVING PROBLEMS PLEASE CALL IN YOUR ORDER.
CLOSED FRIDAY, SAT, SUN & Major Holidays
Below is a clock to let you know what time is where I am
Phone hours are 10 - 2
Mon - Thur
303-200-0139
Contact Info
OUT OF THE OFFICE NOTICE:
I WILL BE OUT OF THE OFFICE FROM 9-11 to 9-19, please note that phone calls
and emails will not be answered during this time.
Each email address is for a specific reason...please scroll down and pick
the one that will help you best...Phone number and hours farther down this
page.
* Question BEFORE
ordering
send email to this address if you haven't ordered yet but have a question
* Question
about an order already placed
or
You haven't received your order....
If you have not gotten your order within 30 days of ordering please send me
an email so I can check on it. (orders take approx two weeks for mailing
then there is the delivery time, 30 days is reasonable according to the post
office)
Please send an email to
ANOTHER REASON YOU MAY
NOT GET YOUR ORDER: Recently I have run into a few customers that have
the wrong address on their paypal account and the order gets mailed. I
will not replace orders sent and lost to the wrong address. Please
make sure you address is correct on PAYPAL.
If you
haven't gotten an acceptable answer or solution
then you have up to 60 DAYS to file a
claim through paypal (see your paypal account for info)
If it has been longer than 60 days then please send an email to
RETURNS - once an email has been sent you will get an email with the list of things that are or are not returnable. For sanitary purposes not all items are returnable. Please see RETURN POLICY page for the list.
* Question about
Bulk Ordering
To order in large quantities or if you have questions about ordering in bulk
please send email to
* Swap Links with this site
please visit the LINK SWAP PAGE for details
PHONE INFO
CLOSED FRIDAY, SAT, SUN & Major Holidays
Below is a clock to let you know what time is where I am
Phone hours are 10 - 2
Mon - Thur
When calling please tell me you ordered from TRENDYPRINCESS and I need
the date of order, your first and last name, and a brief message
PHONE NUMBER
303-200-0139
TO GET A QUICKER RESPONSE TO YOUR EMAILS.....
THE FOLLOWING INFORMATION MUST BE INCLUDED IN YOUR
EMAIL
OR IT WILL NOT BE ANSWERED...PLEASE MAKE SURE YOU SEND THIS INFORMATION
BECAUSE OF THE HOLIDAYS MY TIME WILL BE VERY LIMITED. PLEASE REMEMBER
THAT ORDERS TAKE APPROX TWO WEEKS FOR PROCESSING.
DATE OF ORDER, PAYPAL ACCOUNT NAME, SHIP TO NAME IF DIFFERENT THAN THE ACCOUNT NAME, AND YOUR QUESTION. PLEASE DO NOT SEND TRANSACTION NUMBER THIS WILL NOT HELP ME TO FIND YOUR INFORMATION.
Felicia
Wycoff
c/o TrendyPrincess.com
1657 S Stuart Street
Denver, Co 80219
DO NOT SPAM THIS EMAIL..I WILL NOT ORDER FROM SPAMMERS!
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